Returns & Exchanges
Returns & Exchanges – The Fisherman’s Locker
At The Fisherman’s Locker (TFL), we take pride in providing high-quality, custom-made outdoor gear and apparel. Since all of our products are printed on demand, we do not accept returns or exchanges unless the item arrives damaged or incorrect. Below, you'll find details on how to request a replacement in case of an issue.
Our Policy
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No Returns or Exchanges – Because each item is custom-printed after purchase, we are unable to accept general returns or size exchanges. Please check the size chart and product details before placing your order.
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Free Replacements for Damaged or Incorrect Items – If you receive an item that is defective, damaged, or incorrect, we will replace it free of charge.
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7-Day Notification Window – To qualify for a replacement, you must contact us within 7 days of delivery with photos showing the issue.
How to Request a Replacement
If you receive a damaged or incorrect item, follow these steps:
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Take Clear Photos – Capture images showing the issue (e.g., misprint, damage, incorrect item).
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Contact Us – Email our support team at [your support email] or use the Contact Us page.
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Provide Order Details – Include your order number, full name, and a brief description of the issue.
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Wait for Confirmation – Our team will review your request and process a replacement if it qualifies.
Order Modifications & Cancellations
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Since we begin production immediately after an order is placed, we cannot cancel or modify orders once they are confirmed. Please double-check your details before completing your purchase.
Still Have Questions?
If you need assistance, feel free to reach out to our team at, thefishermanslocker@gmail.com. We’re here to help ensure you have the best experience with TFL!
🚀 Thank you for supporting our brand and adventure-ready gear! 🎣